In 2020, 61 percent of respondents stated that IT service providers contributed to the success of their IT organization by helping to fill IT staffing and technology expertise gaps. Because many businesses cannot meet IT demands by themselves, they engage in partnerships with service providers to meet demands.
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Forrester Research, & Dell. (May 1, 2021). Which of the following describes the most important ways your IT service providers contribute to the success of your IT organization? [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 24, 2026, from /statistics/1254867/it-technology-service-provider-contribute-to-success/
Forrester Research, und Dell. "Which of the following describes the most important ways your IT service providers contribute to the success of your IT organization?." Chart. May 1, 2021. ÌÇÐÄÆÆ½â°æ. Accessed July 24, 2026. /statistics/1254867/it-technology-service-provider-contribute-to-success/
Forrester Research, Dell. (2021). Which of the following describes the most important ways your IT service providers contribute to the success of your IT organization?. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 24, 2026. /statistics/1254867/it-technology-service-provider-contribute-to-success/
Forrester Research, and Dell. "Which of The following Describes The Most Important Ways Your It Service Providers Contribute to The Success of Your It Organization?." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 1 May 2021, /statistics/1254867/it-technology-service-provider-contribute-to-success/
Forrester Research & Dell, Which of the following describes the most important ways your IT service providers contribute to the success of your IT organization? ÌÇÐÄÆÆ½â°æ, /statistics/1254867/it-technology-service-provider-contribute-to-success/ (last visited July 24, 2026)
Which of the following describes the most important ways your IT service providers contribute to the success of your IT organization? [Graph], Forrester Research, & Dell, May 1, 2021. [Online]. Available: /statistics/1254867/it-technology-service-provider-contribute-to-success/