| Characteristic | Believe the change will stick | Believe the change will not stick |
|---|---|---|
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
| - | - | - |
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Source
Source
In cooperation with
McKinsey & Company
Release date
October 2020
More information
Region
Worldwide
Survey time period
July 7 to July 31, 2020
Number of respondents
899 respondents
Special properties
C-level executives and senior managers representing the full range of regions, industries, company sizes, and functional specialities
Method of interview
Online survey
Supplementary notes
* For instance, increased hygiene awareness.
** For instance, automation, artificial intelligence, and advanced analytics.
*** I.e. a different final point of contact with end users.
Note: Respondents who answered"don't know", "not applicable", or "some of the change will stick" were not disclosed by the source.
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