The source provides no exact information about the survey question. The wording chosen here may therefore differ slightly from the one used in the survey.
Citation formats
Digital communication for customers in SMI Austria 2019
In 2019, ** percent of surveyed SMIs in Austria stated that they used social media for communication with their customers. This statistic shows the results of a survey conducted among small and mid-sized businesses in Austria in 2019 regarding which digital communication tools they used to be in touch with customers.
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Wirtschaftskammer Österreich, & Arthur D. Little, & Vienna University of Economics and Business. (September 30, 2019). Which digital communication tools do you use in your communication with customers? [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 22, 2026, from /statistics/1246825/digital-communication-with-customers-smi-austria/
Wirtschaftskammer Österreich, und Arthur D. Little, und Vienna University of Economics and Business. "Which digital communication tools do you use in your communication with customers?." Chart. September 30, 2019. ÌÇÐÄÆƽâ°æ. Accessed July 22, 2026. /statistics/1246825/digital-communication-with-customers-smi-austria/
Wirtschaftskammer Österreich, Arthur D. Little, Vienna University of Economics and Business. (2019). Which digital communication tools do you use in your communication with customers?. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 22, 2026. /statistics/1246825/digital-communication-with-customers-smi-austria/
Wirtschaftskammer Österreich, and Arthur D. Little, and Vienna University of Economics and Business. "Which Digital Communication Tools Do You Use in Your Communication with Customers?." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 30 Sep 2019, /statistics/1246825/digital-communication-with-customers-smi-austria/
Wirtschaftskammer Österreich & Arthur D. Little & Vienna University of Economics and Business, Which digital communication tools do you use in your communication with customers? ÌÇÐÄÆƽâ°æ, /statistics/1246825/digital-communication-with-customers-smi-austria/ (last visited July 22, 2026)
Which digital communication tools do you use in your communication with customers? [Graph], Wirtschaftskammer Österreich, & Arthur D. Little, & Vienna University of Economics and Business, September 30, 2019. [Online]. Available: /statistics/1246825/digital-communication-with-customers-smi-austria/
