According to the India residential energy survey conducted in 2019 and 2020, over half of the households in India stated that they are not comfortable paying their electricity bills through an online platform. Meanwhile, about ** percent of the households stated that they were making their payments online in that time period.
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Council On Energy, Environment and Water. (October 5, 2020). Consumer perception about online electricity bill payments in India between 2019 and 2020 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 23, 2026, from /statistics/1245679/india-consumer-perception-about-electricity-e-payment/
Council On Energy, Environment and Water. "Consumer perception about online electricity bill payments in India between 2019 and 2020." Chart. October 5, 2020. ÌÇÐÄÆƽâ°æ. Accessed July 23, 2026. /statistics/1245679/india-consumer-perception-about-electricity-e-payment/
Council On Energy, Environment and Water. (2020). Consumer perception about online electricity bill payments in India between 2019 and 2020. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 23, 2026. /statistics/1245679/india-consumer-perception-about-electricity-e-payment/
Council On Energy, Environment and Water. "Consumer Perception about Online Electricity Bill Payments in India between 2019 and 2020." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 5 Oct 2020, /statistics/1245679/india-consumer-perception-about-electricity-e-payment/
Council On Energy, Environment and Water, Consumer perception about online electricity bill payments in India between 2019 and 2020 ÌÇÐÄÆƽâ°æ, /statistics/1245679/india-consumer-perception-about-electricity-e-payment/ (last visited July 23, 2026)
Consumer perception about online electricity bill payments in India between 2019 and 2020 [Graph], Council On Energy, Environment and Water, October 5, 2020. [Online]. Available: /statistics/1245679/india-consumer-perception-about-electricity-e-payment/
