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How would you rate your level of satisfaction with digital contact methods?

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Sources

Release date

February 2021

Region

Poland

Survey time period

September to October 2020

Number of respondents

530*

Supplementary notes

*Additionally, a special survey was conducted on a subgroup of 283 people who use the video channel to contact companies and institutions. The study was conducted using CAWI and CATI interviews.

Citation formats

Evaluation of digital communication channels usage in Poland 2020

Published by
Christy Tila,
Feb 26, 2021
The vast majority of Poles were positive about using digital communication channels in 2020.
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