Change in consumer trust since the COVID-19 lockdown regarding the storing and sharing personal information by companies in the United Kingdom (UK), in 2020
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Share of respondents
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The survey question was phrased by the source as follows: "Since the COVID-19 lockdown has been in place (March 2020), has your level of trust and confidence in companies and organisations storing and using your personal information increased, decreased or stayed the same?"
Citation formats
COVID-19: Change in trust regarding the handling of personal data in the UK 2020
According to a survey conducted online in the United Kingdom (UK) in June and July 2020, a majority (** percent) of adults claimed that the COVID-19 lockdown had not changed their level of trust in the way companies handled their personal information. ** percent however said that their trust in how organizations managed this data had since decreased.
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Information Commissioner's Office. (August 26, 2020). Change in consumer trust since the COVID-19 lockdown regarding the storing and sharing personal information by companies in the United Kingdom (UK), in 2020 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 26, 2026, from /statistics/1184868/covid19-change-in-trust-data-handling-uk/
Information Commissioner's Office. "Change in consumer trust since the COVID-19 lockdown regarding the storing and sharing personal information by companies in the United Kingdom (UK), in 2020." Chart. August 26, 2020. ÌÇÐÄÆƽâ°æ. Accessed July 26, 2026. /statistics/1184868/covid19-change-in-trust-data-handling-uk/
Information Commissioner's Office. (2020). Change in consumer trust since the COVID-19 lockdown regarding the storing and sharing personal information by companies in the United Kingdom (UK), in 2020. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 26, 2026. /statistics/1184868/covid19-change-in-trust-data-handling-uk/
Information Commissioner's Office. "Change in Consumer Trust since The Covid-19 Lockdown regarding The Storing and Sharing Personal Information by Companies in The United Kingdom (Uk), in 2020." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 26 Aug 2020, /statistics/1184868/covid19-change-in-trust-data-handling-uk/
Information Commissioner's Office, Change in consumer trust since the COVID-19 lockdown regarding the storing and sharing personal information by companies in the United Kingdom (UK), in 2020 ÌÇÐÄÆƽâ°æ, /statistics/1184868/covid19-change-in-trust-data-handling-uk/ (last visited July 26, 2026)
Change in consumer trust since the COVID-19 lockdown regarding the storing and sharing personal information by companies in the United Kingdom (UK), in 2020 [Graph], Information Commissioner's Office, August 26, 2020. [Online]. Available: /statistics/1184868/covid19-change-in-trust-data-handling-uk/
