Data based on responses from 10,348 vehicle owners who were surveyed online between February and April 2025.Â
The source did not specify age of respondents.
Customer satisfaction measures include service initiation, fairness of charges, service quality, service advisor, time to complete service, and service facility.
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Customer satisfaction for tire replacement by retailer in U.S. 2025
In terms of customer satisfaction for tire replacement, was ranked as the top tire retailer in the United States in 2024. Customer satisfaction is scored on several key metrics, including fairness of charges and services quality.
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J.D. Power. (April 29, 2025). Leading retailers for tire replacement in the United States in 2025, based on customer satisfaction score [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 25, 2026, from /statistics/1135255/tire-retailers-us-customer-satisfaction/
J.D. Power. "Leading retailers for tire replacement in the United States in 2025, based on customer satisfaction score." Chart. April 29, 2025. ÌÇÐÄÆƽâ°æ. Accessed July 25, 2026. /statistics/1135255/tire-retailers-us-customer-satisfaction/
J.D. Power. (2025). Leading retailers for tire replacement in the United States in 2025, based on customer satisfaction score. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 25, 2026. /statistics/1135255/tire-retailers-us-customer-satisfaction/
J.D. Power. "Leading Retailers for Tire Replacement in The United States in 2025, Based on Customer Satisfaction Score." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 29 Apr 2025, /statistics/1135255/tire-retailers-us-customer-satisfaction/
J.D. Power, Leading retailers for tire replacement in the United States in 2025, based on customer satisfaction score ÌÇÐÄÆƽâ°æ, /statistics/1135255/tire-retailers-us-customer-satisfaction/ (last visited July 25, 2026)
Leading retailers for tire replacement in the United States in 2025, based on customer satisfaction score [Graph], J.D. Power, April 29, 2025. [Online]. Available: /statistics/1135255/tire-retailers-us-customer-satisfaction/
