among surveyed respondents who would not continue buying products online after businesses are open and social distancing measures are lifted
Method of interview
Online survey
Supplementary notes
Original survey question: why would you stop purchasing items online/on e-commerce sites?
The survey was conducted among
211 respondents aged 16 to 24 years old,
341 respondents aged 25 to 34 years old,
295 respondents aged 35 to 44 years old,
197 respondents aged 45 to 54 years,
143 respondents aged 55 years and above
Citation formats
Reasons to stop purchasing online among consumers Singapore 2020 by age group
According to a survey conducted by in Singapore, ** percent of the respondents aged 45 to 54 stated they preferred shopping in a physical store and being able to inspect the product before buying it during COVID-19 pandemic as of May 2020. Meanwhile, ** percent of the respondents aged 16 to 24 years old, stated that they wanted to support local brick and mortar shops during the crisis.
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Rakuten Insight. (June 11, 2020). Main reasons to stop purchasing online among consumers during COVID-19 pandemic in Singapore as of May 2020, by age group [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 04, 2026, from /statistics/1131707/singapore-reasons-to-stop-purchasing-online-among-consumers-after-quarantine-covid-19-by-age-group/
Rakuten Insight. "Main reasons to stop purchasing online among consumers during COVID-19 pandemic in Singapore as of May 2020, by age group." Chart. June 11, 2020. ÌÇÐÄÆƽâ°æ. Accessed August 04, 2026. /statistics/1131707/singapore-reasons-to-stop-purchasing-online-among-consumers-after-quarantine-covid-19-by-age-group/
Rakuten Insight. (2020). Main reasons to stop purchasing online among consumers during COVID-19 pandemic in Singapore as of May 2020, by age group. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 04, 2026. /statistics/1131707/singapore-reasons-to-stop-purchasing-online-among-consumers-after-quarantine-covid-19-by-age-group/
Rakuten Insight. "Main Reasons to Stop Purchasing Online among Consumers during Covid-19 Pandemic in Singapore as of May 2020, by Age Group." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 11 Jun 2020, /statistics/1131707/singapore-reasons-to-stop-purchasing-online-among-consumers-after-quarantine-covid-19-by-age-group/
Rakuten Insight, Main reasons to stop purchasing online among consumers during COVID-19 pandemic in Singapore as of May 2020, by age group ÌÇÐÄÆƽâ°æ, /statistics/1131707/singapore-reasons-to-stop-purchasing-online-among-consumers-after-quarantine-covid-19-by-age-group/ (last visited August 04, 2026)
Main reasons to stop purchasing online among consumers during COVID-19 pandemic in Singapore as of May 2020, by age group [Graph], Rakuten Insight, June 11, 2020. [Online]. Available: /statistics/1131707/singapore-reasons-to-stop-purchasing-online-among-consumers-after-quarantine-covid-19-by-age-group/
