In the last three years, how often have you personally experienced online fraud where goods purchased are not delivered, are counterfeit or are not as advertised?
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* The original survey question was phrased as follows:
In the last three years, how often have you personally experienced or been a victim of each the following situations? Online fraud where goods purchased are not delivered, are counterfeit or are not as advertised (%)
Citation formats
Frequency of experiences of online shopping fraud in the European Union (EU) 2019
This statistic displays the findings of a survey on the frequency of experiences of online shopping fraud in the European Union (EU) as of 2019. During the survey period, it was found that ** percent of respondents experienced this type of fraud at least once.
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European Commission. (January 1, 2020). In the last three years, how often have you personally experienced online fraud where goods purchased are not delivered, are counterfeit or are not as advertised? [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 04, 2026, from /statistics/1089962/frequency-of-experiences-of-online-shopping-fraud-in-the-eu/
European Commission. "In the last three years, how often have you personally experienced online fraud where goods purchased are not delivered, are counterfeit or are not as advertised?." Chart. January 1, 2020. ÌÇÐÄÆƽâ°æ. Accessed August 04, 2026. /statistics/1089962/frequency-of-experiences-of-online-shopping-fraud-in-the-eu/
European Commission. (2020). In the last three years, how often have you personally experienced online fraud where goods purchased are not delivered, are counterfeit or are not as advertised?. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 04, 2026. /statistics/1089962/frequency-of-experiences-of-online-shopping-fraud-in-the-eu/
European Commission. "In The Last Three Years, How Often Have You Personally Experienced Online Fraud Where Goods Purchased Are Not Delivered, Are Counterfeit or Are Not as Advertised?." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 1 Jan 2020, /statistics/1089962/frequency-of-experiences-of-online-shopping-fraud-in-the-eu/
European Commission, In the last three years, how often have you personally experienced online fraud where goods purchased are not delivered, are counterfeit or are not as advertised? ÌÇÐÄÆƽâ°æ, /statistics/1089962/frequency-of-experiences-of-online-shopping-fraud-in-the-eu/ (last visited August 04, 2026)
In the last three years, how often have you personally experienced online fraud where goods purchased are not delivered, are counterfeit or are not as advertised? [Graph], European Commission, January 1, 2020. [Online]. Available: /statistics/1089962/frequency-of-experiences-of-online-shopping-fraud-in-the-eu/
