Almost half of the consumers surveyed by feel they have been exposed to ethical issues related to artificial intelligence (AI). These are not singular exposures, but are at a fequency of more than two instances of ethical concerns. Unethical practices include reliance on machine-led decisions without disclosure; collecting and processing data without consent; and recommendations set by an AI system based on race/ethnicity/income without any explanation.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆƽâ°æ can support your business.
Capgemini. (July 5, 2019). Share of consumers who believe they have experienced at least two types of use of AI that resulted in ethical issues in past 2-3 years [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 23, 2026, from /statistics/1037398/cosumers-experienced-ai-ethical-issues-by-country/
Capgemini. "Share of consumers who believe they have experienced at least two types of use of AI that resulted in ethical issues in past 2-3 years ." Chart. July 5, 2019. ÌÇÐÄÆƽâ°æ. Accessed July 23, 2026. /statistics/1037398/cosumers-experienced-ai-ethical-issues-by-country/
Capgemini. (2019). Share of consumers who believe they have experienced at least two types of use of AI that resulted in ethical issues in past 2-3 years . ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 23, 2026. /statistics/1037398/cosumers-experienced-ai-ethical-issues-by-country/
Capgemini. "Share of Consumers Who Believe They Have Experienced at Least Two Types of Use of Ai That Resulted in Ethical Issues in past 2-3 Years ." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 5 Jul 2019, /statistics/1037398/cosumers-experienced-ai-ethical-issues-by-country/
Capgemini, Share of consumers who believe they have experienced at least two types of use of AI that resulted in ethical issues in past 2-3 years ÌÇÐÄÆƽâ°æ, /statistics/1037398/cosumers-experienced-ai-ethical-issues-by-country/ (last visited July 23, 2026)
Share of consumers who believe they have experienced at least two types of use of AI that resulted in ethical issues in past 2-3 years [Graph], Capgemini, July 5, 2019. [Online]. Available: /statistics/1037398/cosumers-experienced-ai-ethical-issues-by-country/
