United Parcel Service (UPS) is one of the world's largest courier and local package delivery service providers. Headquartered in Georgia, the United States (U.S.), the company is also a supply chain management solutions provider and operates its airline and air cargo delivery service based in Louisville, Kentucky.
After experiencing an increase in revenue following the surge of e-commerce sales during the COVID-19 pandemic between 2020 and 2022, the revenue of package delivery providers fell in 2023. In 2024,
91.1 billion U.S. dollars in revenue, up from around 91 billion U.S. dollars in 2023 but down from 100.3 billion U.S. dollars in 2022.
Business segments and competitors
UPS Supply Chain Solutions is one of the
leading logistics companies in the United States. After acquiring the less-than-truckload company "Overnight Transportation" in 2005, UPS officially renamed it UPS Freight the following year. UPS' revenue within the
supply chain and freight segment amounted to approximately 12.7 billion U.S. dollars in 2024. That same year, the company's
domestic package revenue amounted to almost 60.4 billion U.S. dollars. Revenue generated from
international package delivery stood at about 18 billion U.S. dollars.
UPS's main domestic competitors include the United States Postal Service (USPS) and
FedEx Corporation, while some of its international competitors include
Canada Post, the Royal Mail, and Deutsche Post.
A short history of UPS
UPS was founded in Seattle in 1907, bearing the name "American Messenger Company." The company would later change its name in 1919 after it expanded its operations outside of Seattle for the first time. UPS Next Day Air Service was launched in 1985 for all 48 states, including Puerto Rico, and in 1988, UPS Airlines was established. In 2001, UPS purchased Mail Boxes Etc., Inc and would later rebrand it as "The UPS Store." UPS entered the heavy freight business in 2014 with UPS Supply Chain Solutions. The company has since grown to become one of the
world's leading freight transportation companies, with around
490,000 employees.
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