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Virtual assistants in France

Statistics report on virtual assistants in France

This report contains statistical information about virtual assistants in France. It provides general statistics on the French market, penetration rate and usage habits, while the rest of the report offers data on public awareness and opinion as well as chatbots.

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Table of contents

Penetration rate and sales

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  • Premium Statistic Share of French households owning a smart speaker 2017-2019
  • Premium Statistic Share of households with connected speakers in France 2018-2025
  • Premium Statistic Smart speaker sales in selected European nations 2017
  • Premium Statistic Share of users of voice assistants in France 2019, by gender
  • Premium Statistic Share of users of voice assistants in France 2019, by age
  • Premium Statistic Share of French who have already chatted with virtual agents by age 2018

Usage habits and devices

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  • Premium Statistic Share of French who have used voice assistants on digital devices by age 2018
  • Premium Statistic Use frequency of voice assistants for searching or doing something among French 2018
  • Premium Statistic Usage of voice assistants among French internet users 2019, by device
  • Premium Statistic Share of users of voice assistants in France 2019, by device and gender
  • Premium Statistic Share of users of voice assistants in France 2019-2023, by age

Awareness and opinion

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  • Premium Statistic Knowledge of voice assistants in France 2018
  • Premium Statistic Awareness of brands of smart speakers in France 2018
  • Premium Statistic Unaided awareness of voice assistants by brand in France 2018
  • Premium Statistic Share of French people interested in having a voice assistant at home 2018
  • Premium Statistic Future of connected voice assistants in France 2018

Chatbots

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  • Premium Statistic Use of a chatbot to contact a brand in France 2018
  • Premium Statistic Breakdown of the type of bots set up by companies in France in 2019
  • Premium Statistic Criteria of an effective chatbot according to marketing professionals in France 2017
  • Premium Statistic Expected benefits of the implementation of a bot among companies in France 2019
  • Premium Statistic Expected uses of a bot among non-equipped companies in France 2019
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