This statistic shows the mean customer satisfaction score for four broadband service providers in Singapore as of May 2018, based on indicators of customer service: quality of service, price competitiveness, and variety of services available. During the period surveyed, MyRepublic achieved the highest customer satisfaction score for all indicators, with a mean satisfaction score of **** for quality of service, **** for price competitiveness and **** for variety of services available. SingNet scored the lowest for both quality of service and price competitiveness, with **** and **** respectively. StarHub Online scored the lowest for variety of services available with ****.
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Infocomm Development Authority of Singapore. (December 1, 2018). Customer satisfaction with fixed broadband service providers in Singapore as of May 2018, by provider [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 23, 2026, from /statistics/954372/customer-satisfaction-broadband-services-singapore/
Infocomm Development Authority of Singapore. "Customer satisfaction with fixed broadband service providers in Singapore as of May 2018, by provider." Chart. December 1, 2018. ÌÇÐÄÆÆ½â°æ. Accessed July 23, 2026. /statistics/954372/customer-satisfaction-broadband-services-singapore/
Infocomm Development Authority of Singapore. (2018). Customer satisfaction with fixed broadband service providers in Singapore as of May 2018, by provider. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 23, 2026. /statistics/954372/customer-satisfaction-broadband-services-singapore/
Infocomm Development Authority of Singapore. "Customer Satisfaction with Fixed Broadband Service Providers in Singapore as of May 2018, by Provider." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 1 Dec 2018, /statistics/954372/customer-satisfaction-broadband-services-singapore/
Infocomm Development Authority of Singapore, Customer satisfaction with fixed broadband service providers in Singapore as of May 2018, by provider ÌÇÐÄÆÆ½â°æ, /statistics/954372/customer-satisfaction-broadband-services-singapore/ (last visited July 23, 2026)
Customer satisfaction with fixed broadband service providers in Singapore as of May 2018, by provider [Graph], Infocomm Development Authority of Singapore, December 1, 2018. [Online]. Available: /statistics/954372/customer-satisfaction-broadband-services-singapore/