| Characteristic | No impact | Minor impact | Moderate impact | Major impact |
|---|---|---|---|---|
| Budgeting | 15% | 28% | 40% | 17% |
| Business intelligence | 11% | 24% | 43% | 22% |
| Calendaring/docketing | 19% | 28% | 40% | 13% |
| Case/matter management | 16% | 26% | 41% | 16% |
| CRM | 18% | 36% | 33% | 13% |
| Document assembly | 12% | 36% | 33% | 19% |
| Document mgmt (DMS) | 7% | 11% | 37% | 46% |
| eDiscovery | 13% | 30% | 40% | 17% |
| Enterprise search | 24% | 42% | 28% | 6% |
| External collab portals | 12% | 37% | 42% | 9% |
| Financial mgmt/ERP | 6% | 18% | 44% | 32% |
| Knowledge mgmt | 11% | 27% | 49% | 13% |
| Matter pricing/planning | 12% | 33% | 40% | 15% |
| Project mgmt | 15% | 37% | 35% | 12% |
| Task mgmt | 12% | 39% | 38% | 11% |
| Time & expense mgmt | 4% | 22% | 55% | 19% |
The chart is not accessible to screen readers. Please switch to the table view to access the data.
Loading statistic...
Download
Source
Source
Release date
May 2021
More information
Region
Worldwide
Survey time period
August 12 to Septemberl 17, 2020
Number of respondents
201 respondents
Special properties
business of law and legal professionals working in firms worldwide
Method of interview
Online survey
Citation formats
