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As of the third quarter of 2024, Telkom led the mobile operator market in Indonesia, accounting for nearly ** percent of the total generated revenue. It was followed by Indosat Ooredoo Hutchison with a share of around percent, and XL Axiata with about **** percent.

Indonesian mobile operators over the years

The Indonesian telecommunications industry has seen significant changes over the years. There used to be numerous mobile operators competing in the market, but over time, smaller players struggled to keep up with the costs of investing in infrastructure and competing with larger companies. In 2022, Indosat Ooredoo and Hutchison 3 Indonesia merged to form Indosat Ooredoo Hutchison, which became the second-largest operator after Telkom. More recently, in December 2024, XL Axiata and Smartfren announced their merger, reflecting a shift in the industry toward fewer, larger players.

Telkom Indonesia’s dominance

Amidst the changing market, Telkom Indonesia continues to lead the industry, generating over *** trillion Indonesian rupiah in revenue in 2023. This strong financial position allows the company to invest more in infrastructure, leading to a wide gap between Telkom and its competitors. By 2023, Telkom had times more 5G base transceiver stations (BTS) compared to Indosat, highlighting the company’s role in embracing technology advancements in Indonesia. However, despite Telkom’s consistently growing revenue over the past decade, its growth rate has slowed in recent years. In the future, innovation and excellence in customer experience would be essential for operators to remain competitive in the market.