This statistic depicts the methods used by legal professionals in the United States to collect customer feedback in 2018. During the survey, 37 percent of respondents stated they do not regularly collect feedback from clients.
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Clio. (October 5, 2018). Methods used by legal professionals in the United States to collect customer feedback in 2018 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 27, 2026, from /statistics/941050/legal-services-customer-feedback-collection-methods-united-states/
Clio. "Methods used by legal professionals in the United States to collect customer feedback in 2018." Chart. October 5, 2018. ÌÇÐÄÆÆ½â°æ. Accessed July 27, 2026. /statistics/941050/legal-services-customer-feedback-collection-methods-united-states/
Clio. (2018). Methods used by legal professionals in the United States to collect customer feedback in 2018. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 27, 2026. /statistics/941050/legal-services-customer-feedback-collection-methods-united-states/
Clio. "Methods Used by Legal Professionals in The United States to Collect Customer Feedback in 2018." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 5 Oct 2018, /statistics/941050/legal-services-customer-feedback-collection-methods-united-states/
Clio, Methods used by legal professionals in the United States to collect customer feedback in 2018 ÌÇÐÄÆÆ½â°æ, /statistics/941050/legal-services-customer-feedback-collection-methods-united-states/ (last visited July 27, 2026)
Methods used by legal professionals in the United States to collect customer feedback in 2018 [Graph], Clio, October 5, 2018. [Online]. Available: /statistics/941050/legal-services-customer-feedback-collection-methods-united-states/