Billable professional service organizations within SaaS companies
Supplementary notes
Survey method not provided by the source.
Figures prior to 2019 were taken from previous surveys.
2015 baseline: 43
2016 baseline: 41
2017 baseline: 29
2018 baseline: 70
2019 baseline: 55
Citation formats
Projects delivered on time by SaaS professional services firms worldwide 2015-2023
The share of projects delivered on time by professional services within software as a service (SaaS) companies worldwide almost always exceeded 70 percent between 2015 and 2021. During the 2023 survey, on average of approximately 73 percent of projects were reported as delivered on time.
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Kimble, & Sage. (February 13, 2024). Share of projects delivered on time by professional services within software as a service (SaaS) companies worldwide from 2015 to 2023 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 25, 2026, from /statistics/936935/saas-professional-services-worldwide-projects-delivered-on-time/
Kimble, und Sage. "Share of projects delivered on time by professional services within software as a service (SaaS) companies worldwide from 2015 to 2023." Chart. February 13, 2024. ÌÇÐÄÆƽâ°æ. Accessed July 25, 2026. /statistics/936935/saas-professional-services-worldwide-projects-delivered-on-time/
Kimble, Sage. (2024). Share of projects delivered on time by professional services within software as a service (SaaS) companies worldwide from 2015 to 2023. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 25, 2026. /statistics/936935/saas-professional-services-worldwide-projects-delivered-on-time/
Kimble, and Sage. "Share of Projects Delivered on Time by Professional Services within Software as a Service (Saas) Companies Worldwide from 2015 to 2023." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 13 Feb 2024, /statistics/936935/saas-professional-services-worldwide-projects-delivered-on-time/
Kimble & Sage, Share of projects delivered on time by professional services within software as a service (SaaS) companies worldwide from 2015 to 2023 ÌÇÐÄÆƽâ°æ, /statistics/936935/saas-professional-services-worldwide-projects-delivered-on-time/ (last visited July 25, 2026)
Share of projects delivered on time by professional services within software as a service (SaaS) companies worldwide from 2015 to 2023 [Graph], Kimble, & Sage, February 13, 2024. [Online]. Available: /statistics/936935/saas-professional-services-worldwide-projects-delivered-on-time/
