As of 2019, ** percent of companies in Finland used Customer Relationship Management (CRM) system. CRM usage was the highest in the information and communication sector, where ** percent of businesses used CRM. Out of the companies in professional, scientific and technical activities, ** percent utilized CRM systems. By comparison, ** percent of accommodation and food service companies used CRM.
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Statistics Finland. (December 3, 2019). Share of companies using Customer Relationship Management (CRM) system in Finland in 2019, by industry [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 01, 2026, from /statistics/879845/share-of-companies-using-crm-in-finland-by-industry/
Statistics Finland. "Share of companies using Customer Relationship Management (CRM) system in Finland in 2019, by industry." Chart. December 3, 2019. ÌÇÐÄÆƽâ°æ. Accessed August 01, 2026. /statistics/879845/share-of-companies-using-crm-in-finland-by-industry/
Statistics Finland. (2019). Share of companies using Customer Relationship Management (CRM) system in Finland in 2019, by industry. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 01, 2026. /statistics/879845/share-of-companies-using-crm-in-finland-by-industry/
Statistics Finland. "Share of Companies Using Customer Relationship Management (Crm) System in Finland in 2019, by Industry." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 3 Dec 2019, /statistics/879845/share-of-companies-using-crm-in-finland-by-industry/
Statistics Finland, Share of companies using Customer Relationship Management (CRM) system in Finland in 2019, by industry ÌÇÐÄÆƽâ°æ, /statistics/879845/share-of-companies-using-crm-in-finland-by-industry/ (last visited August 01, 2026)
Share of companies using Customer Relationship Management (CRM) system in Finland in 2019, by industry [Graph], Statistics Finland, December 3, 2019. [Online]. Available: /statistics/879845/share-of-companies-using-crm-in-finland-by-industry/
