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Areas where users would replace voice assistants over human interaction worldwide, as of November 2017

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Source

Release date

January 2018

Region

Worldwide

Survey time period

October to November 2017

Number of respondents

5,041 respondents

Special properties

Consumers in the US, UK, France, Germany

Method of interview

Online survey

Supplementary notes

Multiple responses were possible.
Original question: "I will replace the following human interactions for a personalized voice assistant experience:"

Citation formats

Global instances for replacement of human interaction with voice assistants 2017

Published by Thuy D., Feb 26, 2018
The statistic shows areas where consumers would consider replacing human interactions with a personalized voice assistant experience, at the time of the survey and in the near future, as of ***. According to the survey, ** percent of respondents indicated that they would choose voice assistants over human interactions for customer support/call centers, while this rose to ** percent when considering a time three years ahead of the date of the survey.
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Access all statistics starting from $2,388 USD yearly *

* For commercial use only

Basic Account

For single users
$0 USD
Always free
Access limited to Free Statistics. Premium Statistics are not included.
  • Free Statistics
Based on your interests

Starter Account

For single users
$199 USD
per month, billed annually 1
Buy now
  • Free Statistics
  • Premium Statistics

  • The statistic on this page is a Premium Statistic and is included in this account.

Professional Account

For teams of up to 99 users
Talk to sales for pricing
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1 All prices do not include sales tax. The account requires an annual contract and will renew after one year to the regular list price.

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