The statistic shows the level of interest among consumers in the use of voice assistants to purchase products or services worldwide, as of November 2017. According to the survey, ** percent of respondents reported that they were interested in using voice assistants to order meals, while ** percent indicated that they would like to use voice assistants for other specialty services, such as booking taxis. Of the least interest to consumers, among product types surveyed, was the purchase of home furnishing and household care items.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how ÌÇÐÄÆÆ½â°æ can support your business.
Capgemini. (January 11, 2018). Users' interest in using voice assistants for purchases worldwide as of November 2017, by product and service type [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 25, 2026, from /statistics/801971/worldwide-purchase-interest-voice-assistant-by-product-type/
Capgemini. "Users' interest in using voice assistants for purchases worldwide as of November 2017, by product and service type." Chart. January 11, 2018. ÌÇÐÄÆÆ½â°æ. Accessed July 25, 2026. /statistics/801971/worldwide-purchase-interest-voice-assistant-by-product-type/
Capgemini. (2018). Users' interest in using voice assistants for purchases worldwide as of November 2017, by product and service type. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 25, 2026. /statistics/801971/worldwide-purchase-interest-voice-assistant-by-product-type/
Capgemini. "Users' Interest in Using Voice Assistants for Purchases Worldwide as of November 2017, by Product and Service Type." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 11 Jan 2018, /statistics/801971/worldwide-purchase-interest-voice-assistant-by-product-type/
Capgemini, Users' interest in using voice assistants for purchases worldwide as of November 2017, by product and service type ÌÇÐÄÆÆ½â°æ, /statistics/801971/worldwide-purchase-interest-voice-assistant-by-product-type/ (last visited July 25, 2026)
Users' interest in using voice assistants for purchases worldwide as of November 2017, by product and service type [Graph], Capgemini, January 11, 2018. [Online]. Available: /statistics/801971/worldwide-purchase-interest-voice-assistant-by-product-type/