The statistic shows the cost component breakdown for the the business process outsourcing industry worldwide, as of 2017, by type. In the case of automated BPO, half of the costs go to robots whereas human staff only account for percent of the overall costs.
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Morgan Stanley. (September 24, 2017). Distribution of business process outsourcing (BPO) cost components, as of 2017, by type [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 19, 2026, from /statistics/791519/worldwide-bpo-cost-component-by-type/
Morgan Stanley. "Distribution of business process outsourcing (BPO) cost components, as of 2017, by type." Chart. September 24, 2017. ÌÇÐÄÆƽâ°æ. Accessed July 19, 2026. /statistics/791519/worldwide-bpo-cost-component-by-type/
Morgan Stanley. (2017). Distribution of business process outsourcing (BPO) cost components, as of 2017, by type. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 19, 2026. /statistics/791519/worldwide-bpo-cost-component-by-type/
Morgan Stanley. "Distribution of Business Process Outsourcing (Bpo) Cost Components, as of 2017, by Type." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 24 Sep 2017, /statistics/791519/worldwide-bpo-cost-component-by-type/
Morgan Stanley, Distribution of business process outsourcing (BPO) cost components, as of 2017, by type ÌÇÐÄÆƽâ°æ, /statistics/791519/worldwide-bpo-cost-component-by-type/ (last visited July 19, 2026)
Distribution of business process outsourcing (BPO) cost components, as of 2017, by type [Graph], Morgan Stanley, September 24, 2017. [Online]. Available: /statistics/791519/worldwide-bpo-cost-component-by-type/
