Lowered expenses from artificial intelligence (AI) adoption in customer relationship management (CRM) activities in the United States from 2017 to 2021
(in billion U.S. dollars)
Characteristic
Lowered expenses in billion U.S. dollars
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This statistic shows an estimate of the reduction in expenses from adopting artificial intelligence (AI) in customer relationship management (CRM) activities in the United States, from 2017 to 2021. It is estimated that in the next five years a potential sum of *** billion U.S. dollars will be saved in this sector in the United States by the adoption of AI.
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IDC. (June 1, 2017). Lowered expenses from artificial intelligence (AI) adoption in customer relationship management (CRM) activities in the United States from 2017 to 2021 (in billion U.S. dollars) [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 25, 2026, from /statistics/738066/us-lowered-expenses-from-ai-in-customer-management-activities/
IDC. "Lowered expenses from artificial intelligence (AI) adoption in customer relationship management (CRM) activities in the United States from 2017 to 2021 (in billion U.S. dollars)." Chart. June 1, 2017. ÌÇÐÄÆƽâ°æ. Accessed July 25, 2026. /statistics/738066/us-lowered-expenses-from-ai-in-customer-management-activities/
IDC. (2017). Lowered expenses from artificial intelligence (AI) adoption in customer relationship management (CRM) activities in the United States from 2017 to 2021 (in billion U.S. dollars). ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 25, 2026. /statistics/738066/us-lowered-expenses-from-ai-in-customer-management-activities/
IDC. "Lowered Expenses from Artificial Intelligence (Ai) Adoption in Customer Relationship Management (Crm) Activities in The United States from 2017 to 2021 (in Billion U.S. Dollars)." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 1 Jun 2017, /statistics/738066/us-lowered-expenses-from-ai-in-customer-management-activities/
IDC, Lowered expenses from artificial intelligence (AI) adoption in customer relationship management (CRM) activities in the United States from 2017 to 2021 (in billion U.S. dollars) ÌÇÐÄÆƽâ°æ, /statistics/738066/us-lowered-expenses-from-ai-in-customer-management-activities/ (last visited July 25, 2026)
Lowered expenses from artificial intelligence (AI) adoption in customer relationship management (CRM) activities in the United States from 2017 to 2021 (in billion U.S. dollars) [Graph], IDC, June 1, 2017. [Online]. Available: /statistics/738066/us-lowered-expenses-from-ai-in-customer-management-activities/
