| Travel class | 1 Very dissatisfied | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 Very satisfied |
|---|---|---|---|---|---|---|---|---|---|---|
| - | - | - | - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - | - | - | - |
| - | - | - | - | - | - | - | - | - | - | - |
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Source
Source
Release date
April 2017
More information
Region
Worldwide, Finland
Survey time period
2016
Supplementary notes
* Additional information from the source:
"Finnair’s customer satisfaction
survey covers all scheduled traffic destinations
operated by Finnair and Norra. The survey is conducted
using e-mail questionnaires based on partial random
sampling, performed 1–7 days following the flight."
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