| Characteristic | Impact at handover |
|---|---|
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
| - | - |
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Source
Sources
Release date
October 2015
More information
Region
United Kingdom
Survey time period
2000 to 2015
Supplementary notes
The source specifies that: "The annual KPI surveys ask clients to rate the impact of defects in the project at the point of handover, on a scale from 1-10, where 10 represent zero defects. The KPI is the percentage of clients that awarded a score of 8 out of 10 or higher."
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