All who complained about mobile phone service in the past 6 months - Service issue complaint
Method of interview
Online survey
Supplementary notes
This question was phrased by the source as follows: "And more specifically, which of the following best describes what the complaint you contacted [Provider] was concerning? - Service issues"
*These complaints had a share of less than one percent and they were rounded to 0.
Citation formats
Service issues mobile network users experience with their provider in the UK 2017
This statistic displays the top general issues for mobile phone reported by users in the United Kingdom (UK) in 2017. The second most common general issue coming from ** percent of users was that the service was not consistently available.
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Ofcom. (March 14, 2017). Share of most common service issues reported by mobile phone network users during recent contact with providers in the United Kingdom (UK) in 2017 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 18, 2026, from /statistics/649764/general-issues-mobile-network-users-experience-with-their-provider-in-the-uk/
Ofcom. "Share of most common service issues reported by mobile phone network users during recent contact with providers in the United Kingdom (UK) in 2017." Chart. March 14, 2017. ÌÇÐÄÆƽâ°æ. Accessed July 18, 2026. /statistics/649764/general-issues-mobile-network-users-experience-with-their-provider-in-the-uk/
Ofcom. (2017). Share of most common service issues reported by mobile phone network users during recent contact with providers in the United Kingdom (UK) in 2017. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 18, 2026. /statistics/649764/general-issues-mobile-network-users-experience-with-their-provider-in-the-uk/
Ofcom. "Share of Most Common Service Issues Reported by Mobile Phone Network Users during Recent Contact with Providers in The United Kingdom (Uk) in 2017." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 14 Mar 2017, /statistics/649764/general-issues-mobile-network-users-experience-with-their-provider-in-the-uk/
Ofcom, Share of most common service issues reported by mobile phone network users during recent contact with providers in the United Kingdom (UK) in 2017 ÌÇÐÄÆƽâ°æ, /statistics/649764/general-issues-mobile-network-users-experience-with-their-provider-in-the-uk/ (last visited July 18, 2026)
Share of most common service issues reported by mobile phone network users during recent contact with providers in the United Kingdom (UK) in 2017 [Graph], Ofcom, March 14, 2017. [Online]. Available: /statistics/649764/general-issues-mobile-network-users-experience-with-their-provider-in-the-uk/
