IT professionals of U.S.-based companies with 100 to 5,000 employees*
Supplementary notes
The question was phrased by the source as follows: "... what is the average cost per hour of downtime (lost revenue productivity, brand damage, etc.)?"
* Respondents who have experienced a critical application outage in the past six months
Citation formats
Critical application outage average hourly downtime costs, as of 2016
The statistic shows the average hourly cost of critical application outages, according to a 2016 survey of IT professionals. As of that period, 11 percent of respondents reported the average hourly cost of a critical application outage as being over 75 thousand U.S. dollars.
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Infrascale. (May 10, 2016). Average cost per hour of downtime after a critical application outage in the United States, as of 2016 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 27, 2026, from /statistics/642472/worldwide-disaster-recovery-critical-application-outages-average-cost/
Infrascale. "Average cost per hour of downtime after a critical application outage in the United States, as of 2016." Chart. May 10, 2016. ÌÇÐÄÆƽâ°æ. Accessed July 27, 2026. /statistics/642472/worldwide-disaster-recovery-critical-application-outages-average-cost/
Infrascale. (2016). Average cost per hour of downtime after a critical application outage in the United States, as of 2016. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 27, 2026. /statistics/642472/worldwide-disaster-recovery-critical-application-outages-average-cost/
Infrascale. "Average Cost per Hour of Downtime after a Critical Application Outage in The United States, as of 2016." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 10 May 2016, /statistics/642472/worldwide-disaster-recovery-critical-application-outages-average-cost/
Infrascale, Average cost per hour of downtime after a critical application outage in the United States, as of 2016 ÌÇÐÄÆƽâ°æ, /statistics/642472/worldwide-disaster-recovery-critical-application-outages-average-cost/ (last visited July 27, 2026)
Average cost per hour of downtime after a critical application outage in the United States, as of 2016 [Graph], Infrascale, May 10, 2016. [Online]. Available: /statistics/642472/worldwide-disaster-recovery-critical-application-outages-average-cost/
