| Characteristic | Market in million U.S. dollars |
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Source
Source
Release date
August 2018
More information
Region
Worldwide
Survey time period
2016 to 4th quarter 2017
Supplementary notes
* Forecast.
According to the source, the enterprise VDA market includes VDAs controlled by an enterprise and deployed for interaction with a specific set of systems, using channels the organization typically controls, such as phone/interactive voice response (IVR), website, mobile applications, or kiosks; and channels they do not control, such as messaging applications like Facebook Messenger, LINE, or Telegram, or smart assistants like Amazon’s Alexa.
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