* Contracts with a total contract value over 5 million U.S. dollars.
ADM: application development and maintenance services;
SMAC: social, mobile, analytics, and cloud services;
ERP: enterprise resource planning.
This statistic shows the total contract value from the information technology outsourcing (ITO) market worldwide in 2016, by service type. In 2016, the total contract value of SMAC (social, mobile, analytics, and cloud) services amounted to approximately *** billion U.S. dollars.
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KPMG. (February 1, 2017). Leading service types for information technology outsourcing (ITO) contracts worldwide in 2016, by contract value (in billion U.S. dollars)* [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 31, 2026, from /statistics/546802/industrywide-contract-value-in-global-ito-and-bpo-market/
KPMG. "Leading service types for information technology outsourcing (ITO) contracts worldwide in 2016, by contract value (in billion U.S. dollars)*." Chart. February 1, 2017. ÌÇÐÄÆÆ½â°æ. Accessed July 31, 2026. /statistics/546802/industrywide-contract-value-in-global-ito-and-bpo-market/
KPMG. (2017). Leading service types for information technology outsourcing (ITO) contracts worldwide in 2016, by contract value (in billion U.S. dollars)*. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 31, 2026. /statistics/546802/industrywide-contract-value-in-global-ito-and-bpo-market/
KPMG. "Leading Service Types for Information Technology Outsourcing (Ito) Contracts Worldwide in 2016, by Contract Value (in Billion U.S. Dollars)*." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 1 Feb 2017, /statistics/546802/industrywide-contract-value-in-global-ito-and-bpo-market/
KPMG, Leading service types for information technology outsourcing (ITO) contracts worldwide in 2016, by contract value (in billion U.S. dollars)* ÌÇÐÄÆÆ½â°æ, /statistics/546802/industrywide-contract-value-in-global-ito-and-bpo-market/ (last visited July 31, 2026)
Leading service types for information technology outsourcing (ITO) contracts worldwide in 2016, by contract value (in billion U.S. dollars)* [Graph], KPMG, February 1, 2017. [Online]. Available: /statistics/546802/industrywide-contract-value-in-global-ito-and-bpo-market/