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Of Jet Blue’s * employees in 2024, the most common profession was flight attendants, accounting for of the company’s staff. Conversely, the least common profession was reservation agents, which accounted for only ***.Ìý

JetBlue - additional information

JetBlue is a U.S. low-cost airline carrier headquartered in New York City. They commenced operating in the year 2000 and by the year 2024 had grown to be servicing over ** million passengers per year. In terms of revenue, they are the sixth-largest U.S. airline carrier group in North America.

The JetBlue brand

The value of JetBlue’s brand is higher than their other performance measures might suggest. The company has regularly outperformed the larger full-cost carriers in terms of customer satisfaction, leading to the JetBlue brand being considered the fourth-best of all U.S. airlines. This is likely related to JetBlue’s positioning at the expensive end of the low-cost market, allowing them to offer a higher level of service than other low-cost carriers but lower ticket prices than full-service carriers.