Small and medium sized businesses (SMBs) – also known as small and medium enterprises (SMEs) – are defined as companies with one to 250 employees. CRM: customer relationship management
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European SMB sector: online CRM business app use 2015, by industry
This statistic illustrates the percentage of small and medium sized businesses (SMBs) that utilize an online CRM business application, by industry. In 2015, ** percent of SMBs in the manufactutring industry used an online CRM business application.
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Parallels. (September 1, 2015). Percentage of small and medium sized businesses (SMBs) that utilize an online CRM business application in Europe 2015, by industry [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 29, 2026, from /statistics/481450/smb-sector-online-crm-business-app-2015-europe/
Parallels. "Percentage of small and medium sized businesses (SMBs) that utilize an online CRM business application in Europe 2015, by industry." Chart. September 1, 2015. ÌÇÐÄÆƽâ°æ. Accessed July 29, 2026. /statistics/481450/smb-sector-online-crm-business-app-2015-europe/
Parallels. (2015). Percentage of small and medium sized businesses (SMBs) that utilize an online CRM business application in Europe 2015, by industry. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 29, 2026. /statistics/481450/smb-sector-online-crm-business-app-2015-europe/
Parallels. "Percentage of Small and Medium Sized Businesses (Smbs) That Utilize An Online Crm Business Application in Europe 2015, by Industry." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 1 Sep 2015, /statistics/481450/smb-sector-online-crm-business-app-2015-europe/
Parallels, Percentage of small and medium sized businesses (SMBs) that utilize an online CRM business application in Europe 2015, by industry ÌÇÐÄÆƽâ°æ, /statistics/481450/smb-sector-online-crm-business-app-2015-europe/ (last visited July 29, 2026)
Percentage of small and medium sized businesses (SMBs) that utilize an online CRM business application in Europe 2015, by industry [Graph], Parallels, September 1, 2015. [Online]. Available: /statistics/481450/smb-sector-online-crm-business-app-2015-europe/
