In the last three years, how often have you personally experienced online fraud where goods purchased are not delivered, are counterfeit or are not as advertised?
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Share of respondents
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* The original survey question was phrased as follows:
In the last three years, how often have you personally experienced or been a victim of each the following situations? Online fraud where goods purchased are not delivered, are counterfeit or are not as advertised
** Base of respondents for EU-28.
Citation formats
Frequency of experiences of online shopping fraud in the United Kingdom (UK) 2019
This statistic displays the findings of a survey on the frequency of experiences of online shopping fraud in the United Kingdom (UK) as of **. During the survey period, it was found that ** percent of respondents experienced this type of fraud at least once.
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European Commission. (January 1, 2020). In the last three years, how often have you personally experienced online fraud where goods purchased are not delivered, are counterfeit or are not as advertised? [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved August 05, 2026, from /statistics/480777/frequency-of-experiences-of-online-shopping-fraud-in-the-united-kingdom-uk/
European Commission. "In the last three years, how often have you personally experienced online fraud where goods purchased are not delivered, are counterfeit or are not as advertised?." Chart. January 1, 2020. ÌÇÐÄÆÆ½â°æ. Accessed August 05, 2026. /statistics/480777/frequency-of-experiences-of-online-shopping-fraud-in-the-united-kingdom-uk/
European Commission. (2020). In the last three years, how often have you personally experienced online fraud where goods purchased are not delivered, are counterfeit or are not as advertised?. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: August 05, 2026. /statistics/480777/frequency-of-experiences-of-online-shopping-fraud-in-the-united-kingdom-uk/
European Commission. "In The Last Three Years, How Often Have You Personally Experienced Online Fraud Where Goods Purchased Are Not Delivered, Are Counterfeit or Are Not as Advertised?." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 1 Jan 2020, /statistics/480777/frequency-of-experiences-of-online-shopping-fraud-in-the-united-kingdom-uk/
European Commission, In the last three years, how often have you personally experienced online fraud where goods purchased are not delivered, are counterfeit or are not as advertised? ÌÇÐÄÆÆ½â°æ, /statistics/480777/frequency-of-experiences-of-online-shopping-fraud-in-the-united-kingdom-uk/ (last visited August 05, 2026)
In the last three years, how often have you personally experienced online fraud where goods purchased are not delivered, are counterfeit or are not as advertised? [Graph], European Commission, January 1, 2020. [Online]. Available: /statistics/480777/frequency-of-experiences-of-online-shopping-fraud-in-the-united-kingdom-uk/