* Data collected in July, September and November 2013 and January, March and May 2014. Each wave respondents were asked about experience of bill-shock in the previous 8 weeks, data aggregated to produce experience over the full 12 month period of the research. ** Number of respondents: n (2013) = 271; n (2014) = 163
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Experience of mobile phone bill-shock in the UK 2013-2014, by age
This statistic shows the rate of experiencing mobile phone bill-shock during the previous 12 months in the United Kingdom (UK) in 2013 and 2014, by age. In the 12 months previous to May 2014, ** percent of the respondents aged 16-34 years old experienced unexpectedly high bills.
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Ofcom. (September 1, 2014). Experience of mobile phone bill-shock in the past 12 months in the United Kingdom (UK) in 2013 and 2014, by age [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 29, 2026, from /statistics/467689/experience-of-mobile-phone-bill-shock-by-age-uk/
Ofcom. "Experience of mobile phone bill-shock in the past 12 months in the United Kingdom (UK) in 2013 and 2014, by age." Chart. September 1, 2014. ÌÇÐÄÆƽâ°æ. Accessed July 29, 2026. /statistics/467689/experience-of-mobile-phone-bill-shock-by-age-uk/
Ofcom. (2014). Experience of mobile phone bill-shock in the past 12 months in the United Kingdom (UK) in 2013 and 2014, by age. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 29, 2026. /statistics/467689/experience-of-mobile-phone-bill-shock-by-age-uk/
Ofcom. "Experience of Mobile Phone Bill-shock in The past 12 Months in The United Kingdom (Uk) in 2013 and 2014, by Age." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 1 Sep 2014, /statistics/467689/experience-of-mobile-phone-bill-shock-by-age-uk/
Ofcom, Experience of mobile phone bill-shock in the past 12 months in the United Kingdom (UK) in 2013 and 2014, by age ÌÇÐÄÆƽâ°æ, /statistics/467689/experience-of-mobile-phone-bill-shock-by-age-uk/ (last visited July 29, 2026)
Experience of mobile phone bill-shock in the past 12 months in the United Kingdom (UK) in 2013 and 2014, by age [Graph], Ofcom, September 1, 2014. [Online]. Available: /statistics/467689/experience-of-mobile-phone-bill-shock-by-age-uk/
