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In the fiscal year of 2023, AutoZone operated more than stores. The majority of the stores were located in the United States.

AutoZone’s presence in the U.S. market

The automotive parts retailer operated stores in the U.S. in 2022. In its 2019 annual report, AutoZone states that it generally opens new stores based on customer buying behaviors and market demands, but it acknowledges that these factors are heavily dependent on economic conditions. Furthermore, AutoZone recognizes that a declining economy might reduce consumers’ spending by delaying maintenance or repair. Indeed, the Covid-19 crisis has caused sales in the automotive market to drop and fluctuate as customers reconsider and postpone their purchases and investments.

Risk factors

While AutoZone is aware that the opportunity for online sales is significant and necessary in order to remain competitive with Amazon and other e-tailers entering the aftermarket segment, it believes that its customers consider face-to-face interaction with a salesperson more trustworthy and valuable. However, shifting attitudes toward personal interaction versus contactless interaction in the aftermath of the Covid-19 outbreak reveal that U.S. customers may be more likely to purchase a car online than before the pandemic.