
| Characteristic | Customer-Relationship-Management (CRM) | Enterprise-Resource-Planning (ERP) | Business Intelligence (BI) | Supply-Chain-Management (SCM) | Web-Conferencing, Collaboration/ Social Software Suites |
|---|---|---|---|---|---|
| - | - | - | - | - | - |
| - | - | - | - | - | - |
| - | - | - | - | - | - |
| - | - | - | - | - | - |
| - | - | - | - | - | - |
| - | - | - | - | - | - |
| - | - | - | - | - | - |
| - | - | - | - | - | - |
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Sources
Release date
June 2013
Region
Worldwide
Survey time period
2010 to 2012
Supplementary notes
* Forecast.
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