* The global quantitative online survey was conducted with 4,700 respondents in 7 countries: The United States, Brazil, China (PRC), India, Indonesia, Korea (ROK), and the United Kingdom. An identical survey was administered by telephone in South Africa with 300 respondents. Respondents in the United States: n=1,000 Respondents worldwide (All): n=4,700
** Wireless mobile technology consumers: A respondent must have high income/wealth, be highly educated, and regularly follow current events.
Citation formats
U.S. survey: satisfaction with wireless mobile services in 2012
This survey illustrates the customer satisfaction of wireless mobile technology consumers with quality of wireless mobile services in the United States and worldwide. In 2012, 48 percent of wireless mobile technology consumers are very satisfied with quality of their wireless mobile services in the United States.
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Qualcomm. (August 16, 2012). Overall, how satisfied are you with the quality of your wireless mobile service? [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 30, 2026, from /statistics/240989/customer-satisfaction-with-quality-of-wireless-mobile-services-in-the-us/
Qualcomm. "Overall, how satisfied are you with the quality of your wireless mobile service?." Chart. August 16, 2012. ÌÇÐÄÆƽâ°æ. Accessed July 30, 2026. /statistics/240989/customer-satisfaction-with-quality-of-wireless-mobile-services-in-the-us/
Qualcomm. (2012). Overall, how satisfied are you with the quality of your wireless mobile service?. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 30, 2026. /statistics/240989/customer-satisfaction-with-quality-of-wireless-mobile-services-in-the-us/
Qualcomm. "Overall, How Satisfied Are You with The Quality of Your Wireless Mobile Service?." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 16 Aug 2012, /statistics/240989/customer-satisfaction-with-quality-of-wireless-mobile-services-in-the-us/
Qualcomm, Overall, how satisfied are you with the quality of your wireless mobile service? ÌÇÐÄÆƽâ°æ, /statistics/240989/customer-satisfaction-with-quality-of-wireless-mobile-services-in-the-us/ (last visited July 30, 2026)
Overall, how satisfied are you with the quality of your wireless mobile service? [Graph], Qualcomm, August 16, 2012. [Online]. Available: /statistics/240989/customer-satisfaction-with-quality-of-wireless-mobile-services-in-the-us/
