* SaaS: Software as a service
Survey conducted among 557 Chief Information Officers, all members of the CIO Decision Club working for private or public organizations. The source does not specify the data recording methodology.
Citation formats
Evolution of the percentage of CRM integration in SaaS mode in France 2017-2019
This statistic shows the comparative trends of French organizations adopting a CRM in SaaS mode between 2017 and 2019. In 2017, the majority of respondents indicated that they did not plan to generalize their customer management software in SaaS mode. In 2019, this value was about ** percent, and nearly ** percent stated that they had already switched their CRM to SaaS mode.
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JDN. (July 24, 2019). Has your organization widely adopted CRM in SaaS* mode? [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 31, 2026, from /statistics/1640348/crm-integration-rate-in-saas-mode-in-france-20172019-statista/
JDN. "Has your organization widely adopted CRM in SaaS* mode?." Chart. July 24, 2019. ÌÇÐÄÆƽâ°æ. Accessed July 31, 2026. /statistics/1640348/crm-integration-rate-in-saas-mode-in-france-20172019-statista/
JDN. (2019). Has your organization widely adopted CRM in SaaS* mode?. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 31, 2026. /statistics/1640348/crm-integration-rate-in-saas-mode-in-france-20172019-statista/
JDN. "Has Your Organization Widely Adopted Crm in Saas* Mode?." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 24 Jul 2019, /statistics/1640348/crm-integration-rate-in-saas-mode-in-france-20172019-statista/
JDN, Has your organization widely adopted CRM in SaaS* mode? ÌÇÐÄÆƽâ°æ, /statistics/1640348/crm-integration-rate-in-saas-mode-in-france-20172019-statista/ (last visited July 31, 2026)
Has your organization widely adopted CRM in SaaS* mode? [Graph], JDN, July 24, 2019. [Online]. Available: /statistics/1640348/crm-integration-rate-in-saas-mode-in-france-20172019-statista/
