Channels are classified as traditional (branch, ATM, and manager) and alternative (Internet, mobile banking, and telephone banking). Alternative customers are those who do not use any traditional channel to carry out their transactions online.
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Percentage of users of alternative banking channels in Spain in 2017, by age
This statistic presents the percent of multichannel users in Spain in 2017, by age groups. In that year, more than ** percent of customers between 18 and 30 years old used only alternative banking channels (Internet, mobile banking, and telephone banking) to carry out their banking transactions. For those over 60 years old, the percent was only ** percent.
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Stiga. (December 30, 2017). Percentage of users of alternative banking channels in Spain in 2017, by age [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved August 05, 2026, from /statistics/1631659/percentage-of-customers-of-alternative-banking-channels-by-user-age-in-spain/
Stiga. "Percentage of users of alternative banking channels in Spain in 2017, by age." Chart. December 30, 2017. ÌÇÐÄÆƽâ°æ. Accessed August 05, 2026. /statistics/1631659/percentage-of-customers-of-alternative-banking-channels-by-user-age-in-spain/
Stiga. (2017). Percentage of users of alternative banking channels in Spain in 2017, by age. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: August 05, 2026. /statistics/1631659/percentage-of-customers-of-alternative-banking-channels-by-user-age-in-spain/
Stiga. "Percentage of Users of Alternative Banking Channels in Spain in 2017, by Age." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 30 Dec 2017, /statistics/1631659/percentage-of-customers-of-alternative-banking-channels-by-user-age-in-spain/
Stiga, Percentage of users of alternative banking channels in Spain in 2017, by age ÌÇÐÄÆƽâ°æ, /statistics/1631659/percentage-of-customers-of-alternative-banking-channels-by-user-age-in-spain/ (last visited August 05, 2026)
Percentage of users of alternative banking channels in Spain in 2017, by age [Graph], Stiga, December 30, 2017. [Online]. Available: /statistics/1631659/percentage-of-customers-of-alternative-banking-channels-by-user-age-in-spain/
