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Leading obstacles encountered by department store operators in online operation in China in 2025

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Sources

Release date

March 2026

Region

China

Survey time period

2025

Special properties

multiple answers were allowed

Method of interview

Questionnaire

Citation formats

Major challenges facing department stores in online operation in China 2025

Published by
F. Watty,
Jul 26, 2026

According to a 2025 survey of Chinese department stores, more than of respondents cited fragmented systems and disconnected data as a major challenge hindering integration in their online operations. Meanwhile, nearly ** percent identified the gap between available marketing tools and insufficient operational execution capabilities as a major obstacle.

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