The source phrased the question as follows: "If your investments in operations technology have not fully delivered the expected results, which of the following are the reasons why? (Select all that apply)"
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Reasons for operations technology investments not delivering results worldwide 2024
Almost ** of operations and supply chain officers responding to a global survey cited integration complexity as a barrier to achieving the desired results from investment in operations technology. Cloud and AI are among the leading technologies adopted by global organizations, with business leaders seeking to optimize supply chains.
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PwC. (March 21, 2024). Reasons why global organizations are not achieving expected results from operations technology investments in 2024 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 18, 2026, from /statistics/1473096/barriers-to-operations-digitization-worldwide/
PwC. "Reasons why global organizations are not achieving expected results from operations technology investments in 2024." Chart. March 21, 2024. ÌÇÐÄÆÆ½â°æ. Accessed July 18, 2026. /statistics/1473096/barriers-to-operations-digitization-worldwide/
PwC. (2024). Reasons why global organizations are not achieving expected results from operations technology investments in 2024. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 18, 2026. /statistics/1473096/barriers-to-operations-digitization-worldwide/
PwC. "Reasons Why Global Organizations Are Not Achieving Expected Results from Operations Technology Investments in 2024." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 21 Mar 2024, /statistics/1473096/barriers-to-operations-digitization-worldwide/
PwC, Reasons why global organizations are not achieving expected results from operations technology investments in 2024 ÌÇÐÄÆÆ½â°æ, /statistics/1473096/barriers-to-operations-digitization-worldwide/ (last visited July 18, 2026)
Reasons why global organizations are not achieving expected results from operations technology investments in 2024 [Graph], PwC, March 21, 2024. [Online]. Available: /statistics/1473096/barriers-to-operations-digitization-worldwide/