A 2023 survey found that the leading reason consumers in the United States preferred to order their food directly instead of using third-party providers was convenience, with ** percent of respondents stating that this was the case. Convenience also ranked as the top reason in the previous year.
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DoorDash. (August 23, 2023). Leading reasons consumers prefer direct ordering for pickup or delivery over using third-party providers in the United States in 2022 and 2023 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 27, 2026, from /statistics/1447049/reasons-consumers-prefer-direct-ordering-restaurant-pickup-delivery/
DoorDash. "Leading reasons consumers prefer direct ordering for pickup or delivery over using third-party providers in the United States in 2022 and 2023." Chart. August 23, 2023. ÌÇÐÄÆƽâ°æ. Accessed July 27, 2026. /statistics/1447049/reasons-consumers-prefer-direct-ordering-restaurant-pickup-delivery/
DoorDash. (2023). Leading reasons consumers prefer direct ordering for pickup or delivery over using third-party providers in the United States in 2022 and 2023. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 27, 2026. /statistics/1447049/reasons-consumers-prefer-direct-ordering-restaurant-pickup-delivery/
DoorDash. "Leading Reasons Consumers Prefer Direct Ordering for Pickup or Delivery over Using Third-party Providers in The United States in 2022 and 2023." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 23 Aug 2023, /statistics/1447049/reasons-consumers-prefer-direct-ordering-restaurant-pickup-delivery/
DoorDash, Leading reasons consumers prefer direct ordering for pickup or delivery over using third-party providers in the United States in 2022 and 2023 ÌÇÐÄÆƽâ°æ, /statistics/1447049/reasons-consumers-prefer-direct-ordering-restaurant-pickup-delivery/ (last visited July 27, 2026)
Leading reasons consumers prefer direct ordering for pickup or delivery over using third-party providers in the United States in 2022 and 2023 [Graph], DoorDash, August 23, 2023. [Online]. Available: /statistics/1447049/reasons-consumers-prefer-direct-ordering-restaurant-pickup-delivery/
