The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares.
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Customer satisfaction index scores for PCs in the U.S. 2022-2023, by device
According to the American Customer Satisfaction Index, customers in the United States were most satisfied with desktop personal computer devices in 2023, achieving a score of **. Looking at the wider PC market and available brands, customers in the United States were most satisfied with PCs from Apple and Samsung in 2023.
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´¡°ä³§±õ®. (September 19, 2023). American Customer Satisfaction Index scores for personal computers in the United States in 2022 and 2023, by device [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 23, 2026, from /statistics/1446451/us-pc-customer-satisfaction-by-device/
´¡°ä³§±õ®. "American Customer Satisfaction Index scores for personal computers in the United States in 2022 and 2023, by device." Chart. September 19, 2023. ÌÇÐÄÆƽâ°æ. Accessed July 23, 2026. /statistics/1446451/us-pc-customer-satisfaction-by-device/
´¡°ä³§±õ®. (2023). American Customer Satisfaction Index scores for personal computers in the United States in 2022 and 2023, by device. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 23, 2026. /statistics/1446451/us-pc-customer-satisfaction-by-device/
´¡°ä³§±õ®. "American Customer Satisfaction Index Scores for Personal Computers in The United States in 2022 and 2023, by Device." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 19 Sep 2023, /statistics/1446451/us-pc-customer-satisfaction-by-device/
´¡°ä³§±õ®, American Customer Satisfaction Index scores for personal computers in the United States in 2022 and 2023, by device ÌÇÐÄÆƽâ°æ, /statistics/1446451/us-pc-customer-satisfaction-by-device/ (last visited July 23, 2026)
American Customer Satisfaction Index scores for personal computers in the United States in 2022 and 2023, by device [Graph], ´¡°ä³§±õ®, September 19, 2023. [Online]. Available: /statistics/1446451/us-pc-customer-satisfaction-by-device/
