Doctors, therapists or practice owners/founders who currently use live chatbots on their websites
Method of interview
Online survey
Supplementary notes
The question in the source was worded as: How do you feel about the chatbot's ability to accurately assess patient symptoms and escalate emergency inquiries?
Citation formats
Doctors' trust in chatbots' abilities in the U.S. in 2023
As of 2023, ** percent of doctors in the United States said that they were confident to some extent in a chatbot's ability to accurately assess patient symptoms and to escalate emergency inquiries. Only *** percent of doctors surveyed were extremely skeptical about the chatbot's ability.
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Software Advice. (April 18, 2023). Distribution of doctors’ confidence in chatbots’ ability to assess patient symptoms in the United States in 2023 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 23, 2026, from /statistics/1424182/doctors-confidence-in-chatbots-ability-in-the-us/
Software Advice. "Distribution of doctors’ confidence in chatbots’ ability to assess patient symptoms in the United States in 2023." Chart. April 18, 2023. ÌÇÐÄÆƽâ°æ. Accessed July 23, 2026. /statistics/1424182/doctors-confidence-in-chatbots-ability-in-the-us/
Software Advice. (2023). Distribution of doctors’ confidence in chatbots’ ability to assess patient symptoms in the United States in 2023. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 23, 2026. /statistics/1424182/doctors-confidence-in-chatbots-ability-in-the-us/
Software Advice. "Distribution of Doctors’ Confidence in Chatbots’ Ability to Assess Patient Symptoms in The United States in 2023." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 18 Apr 2023, /statistics/1424182/doctors-confidence-in-chatbots-ability-in-the-us/
Software Advice, Distribution of doctors’ confidence in chatbots’ ability to assess patient symptoms in the United States in 2023 ÌÇÐÄÆƽâ°æ, /statistics/1424182/doctors-confidence-in-chatbots-ability-in-the-us/ (last visited July 23, 2026)
Distribution of doctors’ confidence in chatbots’ ability to assess patient symptoms in the United States in 2023 [Graph], Software Advice, April 18, 2023. [Online]. Available: /statistics/1424182/doctors-confidence-in-chatbots-ability-in-the-us/
