In 2023, nearly **** percent of companies in the health and social insurance industry in South Korea stated to utilize a customer relationship management (CRM) system. The usage rate of this technology was surveyed to be low across most other industries in the country that year.
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Ministry of Science and ICT (South Korea). (January 3, 2025). Customer relationship management (CRM) operation rate of companies in South Korea in 2023, by industry [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 31, 2026, from /statistics/1386094/south-korea-crm-operation-companies-by-industry/
Ministry of Science and ICT (South Korea). "Customer relationship management (CRM) operation rate of companies in South Korea in 2023, by industry." Chart. January 3, 2025. ÌÇÐÄÆƽâ°æ. Accessed July 31, 2026. /statistics/1386094/south-korea-crm-operation-companies-by-industry/
Ministry of Science and ICT (South Korea). (2025). Customer relationship management (CRM) operation rate of companies in South Korea in 2023, by industry. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 31, 2026. /statistics/1386094/south-korea-crm-operation-companies-by-industry/
Ministry of Science and ICT (South Korea). "Customer Relationship Management (Crm) Operation Rate of Companies in South Korea in 2023, by Industry." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 3 Jan 2025, /statistics/1386094/south-korea-crm-operation-companies-by-industry/
Ministry of Science and ICT (South Korea), Customer relationship management (CRM) operation rate of companies in South Korea in 2023, by industry ÌÇÐÄÆƽâ°æ, /statistics/1386094/south-korea-crm-operation-companies-by-industry/ (last visited July 31, 2026)
Customer relationship management (CRM) operation rate of companies in South Korea in 2023, by industry [Graph], Ministry of Science and ICT (South Korea), January 3, 2025. [Online]. Available: /statistics/1386094/south-korea-crm-operation-companies-by-industry/
