According to a survey on consumer payment behavior conducted in September 2021 in Vietnam, approximately ** percent of respondents stated that they had been using mobile banking applications even before the COVID-19 pandemic hit. The convenience of accessing their accounts from anywhere and not having to go to the bank to do financial transactions was among the most common reasons for digital banking usage.
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Visa Inc.. (May 11, 2022). Share of people who are first-time users of mobile banking apps prior to and after COVID-19 in Vietnam in 2021 [Graph]. In ÌÇÐÄÆƽâ°æ. Retrieved July 25, 2026, from /statistics/1316186/vietnam-mobile-banking-apps-first-time-user-pre-and-post-covid/
Visa Inc.. "Share of people who are first-time users of mobile banking apps prior to and after COVID-19 in Vietnam in 2021." Chart. May 11, 2022. ÌÇÐÄÆƽâ°æ. Accessed July 25, 2026. /statistics/1316186/vietnam-mobile-banking-apps-first-time-user-pre-and-post-covid/
Visa Inc.. (2022). Share of people who are first-time users of mobile banking apps prior to and after COVID-19 in Vietnam in 2021. ÌÇÐÄÆƽâ°æ. ÌÇÐÄÆƽâ°æ Inc.. Accessed: July 25, 2026. /statistics/1316186/vietnam-mobile-banking-apps-first-time-user-pre-and-post-covid/
Visa Inc.. "Share of People Who Are First-time Users of Mobile Banking Apps Prior to and after Covid-19 in Vietnam in 2021." ÌÇÐÄÆƽâ°æ, ÌÇÐÄÆƽâ°æ Inc., 11 May 2022, /statistics/1316186/vietnam-mobile-banking-apps-first-time-user-pre-and-post-covid/
Visa Inc., Share of people who are first-time users of mobile banking apps prior to and after COVID-19 in Vietnam in 2021 ÌÇÐÄÆƽâ°æ, /statistics/1316186/vietnam-mobile-banking-apps-first-time-user-pre-and-post-covid/ (last visited July 25, 2026)
Share of people who are first-time users of mobile banking apps prior to and after COVID-19 in Vietnam in 2021 [Graph], Visa Inc., May 11, 2022. [Online]. Available: /statistics/1316186/vietnam-mobile-banking-apps-first-time-user-pre-and-post-covid/
