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Distribution of scenarios of customers picking up online orders from pharmacies in Russia in the fall of 2021

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Sources

Release date

February 2022

Region

Russia

Survey time period

Fall 2021

Number of respondents

2,066 respondents

Special properties

pharmacists and purchasing managers in 27 cities

Citation formats

Purchases of extra items during e-pharmacy order pickup in Russia 2021

Published by A. Minhas, Jun 2, 2022
According to a survey among pharmacists and purchasing managers, in nearly ** percent of cases when Russian consumers came to a pharmacy to pick up their online orders, they did not make any additional purchases in the fall of 2021. In nearly ** percent quarter of such cases, the customers bought something else at a pharmacy based on a recommendation from staff.
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