50 percent of respondents were male and 50 percent were female.
15 percent of respondents were 20-30 years old, 45 percent were 31-40 years old, 30 percent were 41-50 years old, 10 percent were 51-60 years old.
30 percent of respondents lived in tier-1 cities, 33 percent lived in tier-2 cities, 33 percent lived in tier-3 cities and below.
Among all respondents, high-income households accounted for 26 percent, higher-middle income occupied 48 percent, lower-middle income occupied 21 percent and low income represented five percent.
Participants are permanent residents from tier-one to tier-five cities, family wealth products or insurance products regulators, do you use online insurance or need for online insurance, have not participated in a similar study in the three months prior.
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Major considerations when buying online insurance in China 2021
According to a survey conducted in 2021, when purchasing online insurance, over ** percent of respondents stated they were worried about having difficulties or being denied when filing claims. Other worries included fears of being defrauded and possible limitations of the insurance coverage.
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199IT. (November 24, 2021). Leading concerns when purchasing online insurance in China in 2021 [Graph]. In ÌÇÐÄÆÆ½â°æ. Retrieved July 24, 2026, from /statistics/1303480/china-leading-concerns-when-purchasing-online-insurance/
199IT. "Leading concerns when purchasing online insurance in China in 2021." Chart. November 24, 2021. ÌÇÐÄÆÆ½â°æ. Accessed July 24, 2026. /statistics/1303480/china-leading-concerns-when-purchasing-online-insurance/
199IT. (2021). Leading concerns when purchasing online insurance in China in 2021. ÌÇÐÄÆÆ½â°æ. ÌÇÐÄÆÆ½â°æ Inc.. Accessed: July 24, 2026. /statistics/1303480/china-leading-concerns-when-purchasing-online-insurance/
199IT. "Leading Concerns When Purchasing Online Insurance in China in 2021." ÌÇÐÄÆÆ½â°æ, ÌÇÐÄÆÆ½â°æ Inc., 24 Nov 2021, /statistics/1303480/china-leading-concerns-when-purchasing-online-insurance/
199IT, Leading concerns when purchasing online insurance in China in 2021 ÌÇÐÄÆÆ½â°æ, /statistics/1303480/china-leading-concerns-when-purchasing-online-insurance/ (last visited July 24, 2026)
Leading concerns when purchasing online insurance in China in 2021 [Graph], 199IT, November 24, 2021. [Online]. Available: /statistics/1303480/china-leading-concerns-when-purchasing-online-insurance/