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Between 2019 and 2020, the coronavirus (COVID-19) pandemic led to a growth in the use of digital restaurant delivery services across ** countries worldwide. Digital delivery services are defined as meals or snacks ordered via mobile app, internet, or text message. In total, digital restaurant delivery increased ** percent globally, with the United States increasing the most at *** percent.

Online restaurant delivery market worldwide

In 2019, the market size of the global online food delivery sector reached * billion U.S. dollars. This figure was forecast to rise to as much as * billion by 2023. The sector became especially relevant during the coronavirus (COVID-19) pandemic, where social distancing and hygiene measures caused many restaurants to have to close their doors to the public. At the start of 2020, there was a dramatic decline in sit-down dining worldwide. However, this did not continue throughout the year, with the number of seated diners fluctuating depending on regulations and COVID-19 case numbers.

Impact of COVID-19 on U.S. online food delivery

The United States saw an increase in digital restaurant food orders between March 2020 and March 2021. Delivery orders increased by *** percent, while carry-out orders increased by *** percent. During that same year, the distribution of digital restaurant food orders was such that carry-out represented ** percent of all digital orders and delivery represented ** percent of all digital orders.