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Average number of software as a service (SaaS) applications used by organizations worldwide in 2020, by organization size

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Source

Release date

October 2020

Region

Worldwide

Survey time period

April 15 to May 15, 2020

Number of respondents

650 respondents

Special properties

IT and security professionals*

Supplementary notes

*Respondents represent a wide range of company sizes and industries.

Job roles: C-level (30%), manager/mid-level (30%), individual contributor (19%), director (13%), VP (8%).

Length of time using SaaS: Less than a year (3%), 1 to 3 years (25%), 4 to 7 years (45%), more than 8 years (27%).

Primary cloud suite: G Suite (69%), Office 365 (29%), Other (2%).

Citation formats

Amount of SaaS apps used by organizations worldwide 2020, by organization size

Published by
Petroc Taylor,
May 18, 2021
In 2020, organizations worldwide with more than 1,000 employees were using around *** software as a service (SaaS) applications. Generally, larger companies use more SaaS apps than smaller companies. Additionally, they also tend to add custom SaaS apps to their repertoire of IT-owned apps. Further, companies using SaaS apps for a longer period of time also tend to use more custom apps.
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