| Characteristic | Rank 1 (most important) | Rank 2 | Rank 3 | Rank 4 | Rank 5 (least important) |
|---|---|---|---|---|---|
| Privacy | 3,382 | 1,126 | 545 | 408 | 388 |
| Security | 1,397 | 1,495 | 1,099 | 916 | 680 |
| Absence of additional costs | 704 | 1,078 | 1,401 | 1,100 | 857 |
| Offline use | 595 | 1,393 | 665 | 605 | 652 |
| Usability across the euro area | 859 | 648 | 730 | 816 | 795 |
| Ease of use | 368 | 564 | 793 | 926 | 1,000 |
| Speed of transaction settlement | 265 | 513 | 827 | 905 | 942 |
| Integration with current smartphones/terminals | 294 | 541 | 582 | 729 | 779 |
| Availability of a dedicated physical device | 47 | 139 | 254 | 263 | 294 |
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Source
Release date
April 2021
Region
EU
Survey time period
October 12, 2020 to January 12, 2021
Number of respondents
8,221*
Age group
13 years and older
Special properties
Public consultation: survey was publicly accessible for consumers on the source's website. For more information, see the "Details" button.
Method of interview
Online survey
Supplementary notes
* The source explicitly states that due to the set-up of the survey, the sample of respondents is "biased" and "do not represent the euro area population". For instance:
- "Men account for 87 percent of citizen respondents";
- "A third of the professionals identify themselves as tech companies";
- The respondents were from the EU member states, either within the euro area or outside of it - meaning this excludes the United Kingdom. However, "most contributions originate from three countries: 47% from Germany, 15% from Italy and 11% from France. Five other European countries provided 1-5% of replies [from highest to lowest: the Netherlands, Belgium, Austria, Spain and Portugal], with the rest accounting for less than 1% each".
The figures provided show the top five rankings the survey respondents gave to the question of "How would you rank, in order of importance, the features that a digital euro should offer?". The exact they could choose from were:
- I want my payments to remain a private matter;
- I want it to be a secure means of payment;
- I want to use a digital euro without having to pay additional costs;
- I want to be able to pay even when there is no internet or power connection;
- I want to be able to use it throughout the euro area;
- I want it to be easy to use;
- I want my transactions to be completed instantaneously;
- I want to be able to use it with my smartphone and at payment terminals;
- I want it to take the form of a dedicated physical device.
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