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Usage of insurtech applications by insurance agents in India as of April 2020

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Source

Release date

February 2021

Region

India

Survey time period

as of April 20, 2020

Number of respondents

25 agents

Special properties

among insurance agents

Citation formats

Purposes for using insurtech in India 2020

Published by Jenny Yang, May 11, 2021
As of April 2020, around ** percent of insurance agents in India used an insurtech application or platform to get in touch with their customers, for example through video calling. More than half of the agents managed renewals online. In contrast, only ** percent had used an application or platform to provide or receive training virtually.

Insurtech refers to a set of digital innovations along the insurance value chain. This ranges from customer platforms and booking tools, over big data analytics, to complex internet of things systems.
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